VOIP based hosted telephony is the perfect solution for this transition. Our telephone systems are designed to deliver business continuity and increased productivity. Remote workers benefit from a joined up system, and there is the undoubted benefit of cost savings. The migration process is seamless, and without downtime.
Receive and send calls on your business work number on any device any time – Ideal for remote working.
Maintain your existing phone number with the ability to add/remove phone numbers as required.
Connect all of your business locations and employees to get the added feel of centralisation thus improving productivity levels and streamlining workplace efficiency.
Integrate calling with CRM systems and collaborative tools such as Salesforce and Microsoft Teams.
Utilise built-in on hold messaging, metrics andCall Recording App as a host of other features to ensure your business has the tools to thrive.
Future-proof your communication strategy with scalable and flexible options.
Being a not-for-profit Community facing Charity, we cannot afford to experience delays in service. A our IT provider for many years, Definitive have increased our ability to connect securely with all staff within our multi-site operation, with our target market in those areas and provide us with increased information and ability in terms of our security and reporting. Through their expertise, the Definitive team continue to ensure we stay ahead of all our GDRP and security expectations. We moved to an IP Telecom VOIP phone system which has extensively helped us throughout the most recent Pandemic. Without our IT Managed services partner, we would not have been so forward thinking, so prepared nor to have been able to move so easily through the advances in Technology now available.